--- title: Facility Management Town Hall NSW - Full event recording description: In case you missed our June 2026 event - Facility Management Town Hall NSW full event recording now available. image: https://blog.programmed.com.au/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/pfm%20town%20hall%20nsw%20blog%20photo.png --- [![PRG-Endt-Horz-RGB150](https://blog.programmed.com.au/hs-fs/hubfs/PFM%20Internal%20Comms/PRG-Endt-Horz-RGB150.png?width=300&height=107&name=PRG-Endt-Horz-RGB150.png "PRG-Endt-Horz-RGB150")](https://programmed.com.au/) - [Intranet](https://intranet.programmed.com.au/) - [Home](https://blog.programmed.com.au/newshub) - [Intranet](https://intranet.programmed.com.au/) - [Home](https://blog.programmed.com.au/newshub) ![Facility Management Town Hall NSW - Full event recording](https://blog.programmed.com.au/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/pfm%20town%20hall%20nsw%20blog%20photo.png) # *Jun 24, 2026, 9:28:08 AM | [From Our Leaders](https://blog.programmed.com.au/newshub/tag/from-our-leaders)* Facility Management Town Hall NSW - Full event recording In case you missed our June 2026 event - Facility Management Town Hall NSW full event recording now available. A huge thanks to all who attended our most recent hybrid Town Hall event for Programmed Facility Management, live from Parramatta, NSW! We did experience some technical difficulties on our livestream during the event - you can now view a full recording of the event beginning to end here. Video chapters: [00:00](https://www.youtube.com/watch?v=6unubujDn3k) - Acknowledgement of Country and pause for safety - Paul Amato  [04:20](https://www.youtube.com/watch?v=6unubujDn3k&t=260s) - Welcome and introduction from EGM Matt Cotterall  [17:54](https://www.youtube.com/watch?v=6unubujDn3k&t=1074s) - Roadmap to 2030 - Our key strategic priorities - Matt Cotterall  [24:04](https://www.youtube.com/watch?v=6unubujDn3k&t=1444s) - People - Rebecca Ower and Nat Hickcox  [30:11](https://www.youtube.com/watch?v=6unubujDn3k&t=1811s) - Growth & Retention - John Pirie, Nat Hickcox and Matthew Priatel  [41:24](https://www.youtube.com/watch?v=6unubujDn3k&t=2484s) - Technology & Innovation - Sushmita Chattopadhyay and Matthew Priatel [46:00](https://www.youtube.com/watch?v=6unubujDn3k&t=2760s) - Vertical Integration - Paul Amato  [51:45](https://www.youtube.com/watch?v=6unubujDn3k&t=3105s) - Continuous Improvement - Luke Vaughan and Carl Rogers  [56:35](https://www.youtube.com/watch?v=6unubujDn3k&t=3395s) - Assurance, Risk & Resilience - Luke Vaughan and Lyndal Gibbs  [01:04:11](https://www.youtube.com/watch?v=6unubujDn3k&t=3851s) - Q&A [01:13:35](https://www.youtube.com/watch?v=6unubujDn3k&t=4415s) - Final comments - Matt Cotterall --- Plus, look back on the event with our photo gallery below (click to view full size). - ![pfm town hall nsw blog photo](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/pfm%20town%20hall%20nsw%20blog%20photo.png?width=600&height=400&name=pfm%20town%20hall%20nsw%20blog%20photo.png) - ![Pro-095\_FMF4582](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-095_FMF4582.jpg?width=3600&height=2400&name=Pro-095_FMF4582.jpg) - ![Pro-061\_FMS2219](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-061_FMS2219.jpg?width=3600&height=2400&name=Pro-061_FMS2219.jpg) - ![Pro-003\_FMF4505](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-003_FMF4505.jpg?width=3600&height=2400&name=Pro-003_FMF4505.jpg) - ![Pro-086\_FMS2334](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-086_FMS2334.jpg?width=3600&height=2400&name=Pro-086_FMS2334.jpg) - ![Pro-011\_FMF4557](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-011_FMF4557.jpg?width=3600&height=2400&name=Pro-011_FMF4557.jpg) - ![Pro-057\_FMS2189](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-057_FMS2189.jpg?width=3600&height=2400&name=Pro-057_FMS2189.jpg) - ![Pro-065\_FMS2233](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-065_FMS2233.jpg?width=3600&height=2400&name=Pro-065_FMS2233.jpg) - ![Pro-045\_FMS2134](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-045_FMS2134.jpg?width=3600&height=2400&name=Pro-045_FMS2134.jpg) - ![Pro-022\_FMS2020](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-022_FMS2020.jpg?width=3600&height=2400&name=Pro-022_FMS2020.jpg) - ![Pro-053\_FMS2156](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-053_FMS2156.jpg?width=2400&height=3600&name=Pro-053_FMS2156.jpg) - ![Pro-084\_FMS2328](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-084_FMS2328.jpg?width=3600&height=2400&name=Pro-084_FMS2328.jpg) - ![Pro-070\_FMS2262](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-070_FMS2262.jpg?width=3600&height=2400&name=Pro-070_FMS2262.jpg) - ![Pro-076\_FMS2308](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-076_FMS2308.jpg?width=2400&height=3600&name=Pro-076_FMS2308.jpg) - ![Pro-033\_FMS2059](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-033_FMS2059.jpg?width=3600&height=2400&name=Pro-033_FMS2059.jpg) - ![Pro-097\_FMF4596](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-097_FMF4596.jpg?width=3600&height=2400&name=Pro-097_FMF4596.jpg) - ![Pro-104\_FMF4647](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-104_FMF4647.jpg?width=3600&height=2400&name=Pro-104_FMF4647.jpg) - ![Pro-108\_FMF4659](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-108_FMF4659.jpg?width=3600&height=2400&name=Pro-108_FMF4659.jpg) - ![Pro-103\_FMF4641](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Town%20Hall/Pro-103_FMF4641.jpg?width=3600&height=2400&name=Pro-103_FMF4641.jpg)   ## More Recent Posts #### [![Taking home the Industry Collaboration Award at the 2026 WA Training Awards](https://blog.programmed.com.au/hubfs/Internal%20Comms/Growth%20and%20Success%20Stories/netts%20blog.png) *Sep 29, 2026, 4:03:00 PM | Growth & Success Stories* Taking home the Industry Collaboration Award at the 2026 WA Training Awards](https://blog.programmed.com.au/newshub/programmed-takes-home-the-industry-collaboration-award-at-the-2026-wa-training-awards) #### [![Safe Work Month - 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