--- title: Work and Smile Leaders Series - Chris Schafer & Madge Wilkinson description: What does Work and Smile mean to Chris Schafer, Regional Contract Manager and Madge Wilkinson, Manager Business Services NZ? image: https://blog.programmed.com.au/hubfs/PFM%20Internal%20Comms/Work%20and%20Smile/WS%20leaders%203%20blog.png --- [![PRG-Endt-Horz-RGB150](https://blog.programmed.com.au/hs-fs/hubfs/PFM%20Internal%20Comms/PRG-Endt-Horz-RGB150.png?width=300&height=107&name=PRG-Endt-Horz-RGB150.png "PRG-Endt-Horz-RGB150")](https://programmed.com.au/) - [Intranet](https://intranet.programmed.com.au/) - [Home](https://blog.programmed.com.au/newshub) - [Intranet](https://intranet.programmed.com.au/) - [Home](https://blog.programmed.com.au/newshub) ![Work and Smile Leaders Series - Chris Schafer & Madge Wilkinson](https://blog.programmed.com.au/hubfs/PFM%20Internal%20Comms/Work%20and%20Smile/WS%20leaders%203%20blog.png) # *Sep 26, 2024, 10:43:35 AM | [Work and Smile](https://blog.programmed.com.au/newshub/tag/work-and-smile)* Work and Smile Leaders Series - Chris Schafer & Madge Wilkinson What does Work and Smile mean to Chris Schafer, Regional Contract Manager and Madge Wilkinson, Manager Business Services NZ? Curious about what makes our leaders at Programmed Facility Management Work and Smile? In our Work and Smile Leaders series, we sit down with leaders from across the business to hear their thoughts on what Work and Smile means to them!  Today, we hear from Chris Schafer - Regional Contract Manager and Madge Wilkinson - Manager Business Services NZ! Chris Schafer, Regional Contract Manager At Programmed Facility Management, we have a very strong connection to the communities that we serve – in fact, one of our ‘4 whys’ in our Work and Smile vision is ‘For All of Us’, recognising the sense of purpose we get from making a positive impact on society. Regional Contract Manager Christopher Schafer describes this positive impact as one of his reasons to Work and Smile!       Madge Wilkinson, Manager Business Services NZ One of the things that helps to make our work engaging and fulfilling is the learnings and personal and professional development that we gather along our journey. Madge Wilkinson, Manager Business Services NZ agrees with this sentiment, listing it among her reasons to Work and Smile! Personal and professional development falls under ‘For Me’ in our reasons ‘why’.     --- You can find out more about what makes our leaders Work and Smile in previous editions of our Leaders Series: - [Graeme Hurn - CEO of Facility Management and Jay Ferguson - National HSEQ Manager NZ](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-graeme-hurn-jay-ferguson) - [Matthew Cotterall - Head of Facility Management NZ and Sushmita Chattopadhyay - Head of Technology](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-matthew-cotterall-sushmita-chattopadhyay) --- While you're here, why not check out our [Work and Smile Fridays](https://blog.programmed.com.au/work-and-smile-fridays) blog or submit a selfie to our [Work and Smile Selfie Challenge](https://info.programmed.com.au/work-and-smile-selfie-series)? Work and Smile - For Me. For We. For Us. For All Of Us. ## More Recent Posts #### [![Programmed Energy & Resources secures key contract with Gold Fields](https://blog.programmed.com.au/hubfs/Internal%20Comms/E%20and%20R/gold%20fields%20er%20blog.png) *Aug 10, 2026, 4:17:28 PM | From Our Leaders* Programmed Energy & Resources secures key contract with Gold Fields](https://blog.programmed.com.au/newshub/programmed-energy-resources-secures-key-contract-with-gold-fields) #### [![Programmed Town Hall - Full event recording](https://blog.programmed.com.au/hubfs/Internal%20Comms/CEO%20and%20ELT/town%20hall%20recording%20blog.png) *Aug 10, 2026, 1:10:00 PM | From Our Leaders* Programmed Town Hall - Full event recording](https://blog.programmed.com.au/newshub/programmed-town-hall-full-event-recording) #### [![Learning & Development Calendar: August - October 2026](https://blog.programmed.com.au/hubfs/Internal%20Comms/Learning%20and%20Development/aug%20oct%2026%20blog%20post.png) *Aug 5, 2026, 1:30:51 PM | Learning & Development* Learning & Development Calendar: August - October 2026](https://blog.programmed.com.au/newshub/learning-development-calendar-august-october-2026) [Return Home](https://blog.programmed.com.au/newshub) [![RGB-Endt-Horz-Rev-RGB150](https://blog.programmed.com.au/hs-fs/hubfs/PFM%20Internal%20Comms/RGB-Endt-Horz-Rev-RGB150.png?width=500&height=178&name=RGB-Endt-Horz-Rev-RGB150.png "RGB-Endt-Horz-Rev-RGB150")](https://programmed.com.au/)   Level 32 Tower 2, 727 Collins Street, Collins Square, Melbourne, Victoria 3008 [tel:](tel:)   - Programmed Australia - [About](https://programmed.com.au/about/our-company/) - [Our Services](https://programmed.com.au/services/) - [Our Locations](https://programmed.com.au/australia/) - [Latest News](https://programmed.com.au/news-insights/) - [Search Jobs](https://www.jobs.programmed.com.au/jobs/) © Programmed. 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