--- title: Work and Smile Leaders Series - Paul Amato & Wayne Otway description: What does Work and Smile mean to Paul Amato, Head of Facility Management NSW/ACT/SA and Wayne Otway, Head of Project Management and Capital Work NZ? image: https://blog.programmed.com.au/hubfs/PFM%20Internal%20Comms/Work%20and%20Smile/WS%20leaders%206%20blog.png --- [![PRG-Endt-Horz-RGB150](https://blog.programmed.com.au/hs-fs/hubfs/PFM%20Internal%20Comms/PRG-Endt-Horz-RGB150.png?width=300&height=107&name=PRG-Endt-Horz-RGB150.png "PRG-Endt-Horz-RGB150")](https://programmed.com.au/) - [Intranet](https://intranet.programmed.com.au/) - [Home](https://blog.programmed.com.au/newshub) - [Intranet](https://intranet.programmed.com.au/) - [Home](https://blog.programmed.com.au/newshub) ![Work and Smile Leaders Series - Paul Amato & Wayne Otway](https://blog.programmed.com.au/hubfs/PFM%20Internal%20Comms/Work%20and%20Smile/WS%20leaders%206%20blog.png) # *Feb 10, 2025, 11:27:34 AM | [Work and Smile](https://blog.programmed.com.au/newshub/tag/work-and-smile)* Work and Smile Leaders Series - Paul Amato & Wayne Otway What does Work and Smile mean to Paul Amato, Head of Facility Management NSW/ACT/SA and Wayne Otway, Head of Project Management and Capital Work NZ? Curious about what makes our leaders at Programmed Facility Management Work and Smile? In our Work and Smile Leaders series, we sit down with leaders from across the business to hear their thoughts on what Work and Smile means to them!  Today, we hear from Paul Amato - Head of Facility Management NSW/ACT/SA and Wayne Otway - Head of Project Management and Capital Work NZ! Paul Amato, Head of Facility Management NSW/ACT/SA Did you know that the average person spends about a third of their lives at work?! With numbers like that, it’s essential for us to all find our reasons to Work and Smile. Paul Amato shares how enjoyment and passion allow him to find fulfillment at work. Wayne Otway, Head of Project Management and Capital Work NZ Join us as Wayne shares his perspective on the importance of 'Work and Smile' in leading his team and customers to success!   --- You can find out more about what makes our leaders Work and Smile in previous editions of our Leaders Series: - [Graeme Hurn - CEO of Facility Management and Jay Ferguson - National HSEQ Manager NZ](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-graeme-hurn-jay-ferguson) - [Matthew Cotterall - Head of Facility Management NZ and Sushmita Chattopadhyay - Head of Technology](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-matthew-cotterall-sushmita-chattopadhyay) - [Chris Schafer - Regional Contract Manager and Madge Wilkinson - Manager Business Services NZ](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-chris-schafer-madge-wilkinson) - [Ahmad Siddiqui - Business Improvement and Asset Manager and Mathilde Duriau - Executive Assistant NZ](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-ahmad-siddiqui-mathilde-duriau) - [Rebecca Ower - General Manager - HR Operations and Stephen Hall - Senior Contract Manager NZ](https://blog.programmed.com.au/fmnewshub/work-and-smile-leaders-series-rebecca-ower-and-stephen-hall) --- While you're here, why not check out our [Work and Smile Fridays](https://blog.programmed.com.au/work-and-smile-fridays) blog or submit a selfie to our [Work and Smile Selfie Challenge](https://info.programmed.com.au/work-and-smile-selfie-series)? Work and Smile - For Me. For We. For Us. For All Of Us. ## More Recent Posts #### [![Programmed Energy & Resources secures key contract with Gold Fields](https://blog.programmed.com.au/hubfs/Internal%20Comms/E%20and%20R/gold%20fields%20er%20blog.png) *Aug 10, 2026, 4:17:28 PM | From Our Leaders* Programmed Energy & Resources secures key contract with Gold Fields](https://blog.programmed.com.au/newshub/programmed-energy-resources-secures-key-contract-with-gold-fields) #### [![Programmed Town Hall - Full event recording](https://blog.programmed.com.au/hubfs/Internal%20Comms/CEO%20and%20ELT/town%20hall%20recording%20blog.png) *Aug 10, 2026, 1:10:00 PM | From Our Leaders* Programmed Town Hall - Full event recording](https://blog.programmed.com.au/newshub/programmed-town-hall-full-event-recording) #### [![Learning & Development Calendar: August - October 2026](https://blog.programmed.com.au/hubfs/Internal%20Comms/Learning%20and%20Development/aug%20oct%2026%20blog%20post.png) *Aug 5, 2026, 1:30:51 PM | Learning & Development* Learning & Development Calendar: August - October 2026](https://blog.programmed.com.au/newshub/learning-development-calendar-august-october-2026) [Return Home](https://blog.programmed.com.au/newshub) [![RGB-Endt-Horz-Rev-RGB150](https://blog.programmed.com.au/hs-fs/hubfs/PFM%20Internal%20Comms/RGB-Endt-Horz-Rev-RGB150.png?width=500&height=178&name=RGB-Endt-Horz-Rev-RGB150.png "RGB-Endt-Horz-Rev-RGB150")](https://programmed.com.au/)   Level 32 Tower 2, 727 Collins Street, Collins Square, Melbourne, Victoria 3008 [tel:](tel:)   - Programmed Australia - [About](https://programmed.com.au/about/our-company/) - [Our Services](https://programmed.com.au/services/) - [Our Locations](https://programmed.com.au/australia/) - [Latest News](https://programmed.com.au/news-insights/) - [Search Jobs](https://www.jobs.programmed.com.au/jobs/) © Programmed. 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