--- title: Our new Employee Assistance Program (EAP) is now live description: Programmed has been a proud member of the National Association of Women in Operations (NAWO) for many years. image: https://blog.programmed.com.au/hubfs/PFM/PFM%20Internal%20Comms/Learning%20Development/sonder%20blog%20photo.png --- [![blog horizontal logo](https://blog.programmed.com.au/hs-fs/hubfs/PRG%20Logos/blog%20horizontal%20logo.png?width=200&height=30&name=blog%20horizontal%20logo.png "blog horizontal logo")](https://www.programmed.com.au) Open main menu Close main menu # Our new Employee Assistance Program (EAP) is now live [Programmed](https://blog.programmed.com.au/wc/author/programmed) ![](https://blog.programmed.com.au/hubfs/PFM/PFM%20Internal%20Comms/Learning%20Development/sonder%20blog%20photo.png)   Our new EAP and wellbeing partner, Sonder, is now available to all PERSOL and Programmed employees and their families. **Sonder** replaces our previous EAP provider, Converge, and gives you 24/7 access to wellbeing, non-work-related medical and personal safety support through one easy-to-use app. This partnership supports our *Work and Smile – For All of Us* vision by making wellbeing proactive and accessible every day, not just during difficult times.  **How Sonder can support you** With the Sonder app, you can: - Chat or call wellbeing specialists 24/7 for mental health, medical or personal safety support - Speak with registered nurses anytime for non-work-related medical advice (including sharing photos/videos) - Complete regular wellbeing and mental health check-ins - Access trusted articles, videos and self-care resources - Use personal safety tools when travelling or meeting new people - Receive alerts about local disruptions such as extreme weather or transport issues The app is **free, confidential and available to you and your family.** **![sonder get started](https://blog.programmed.com.au/hs-fs/hubfs/PFM/PFM%20Internal%20Comms/Learning%20Development/sonder%20get%20started.png?width=595&height=281&name=sonder%20get%20started.png)**  Transition from Converge - A **3-month transition period** applies for anyone currently receiving support through Converge - All **new requests** should now go through Sonder - Please remove any Converge posters or materials and replace them with Sonder information (see posters for download below). The HSE, Quality and Compliance teams will update IMS and intranet documentation. Branches and Client Sites will need to update their local documentation, such as project and emergency plans, to reference Sonder instead of Converge. **Resources to download** - [Guide to download app](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.programmed.com.au%2Fe3t%2FCtc%2FDI%2B113%2FcdLVT04%2FVWsgJX50vDK9W2WZzHP2lH1JvVtG5yr5KYcWzN9fbG8Y5kvg8W69t95C6lZ3mFW7j7HG_2WxPm3W3K3SJF46sX57W1SV1qZ4vZVnkW7K5kSv8dgRQrN3h5L8rqr8XJW5xcKB-99-XGCW1Pr68D3X3sMGW7_t5lt1FD33hW7s5PFw3DrQW5W95SFRl2DRFQRW73BH3H2B7s8jW1H1mml5w10YtW5YLBQB59z5vcW261Jwk3FqQymN1xkd084Jm76VjGfR15rcMsBW8wVqDc4zKzhdW5qpqTB2cd06gN5Zn9Gk1X8zxW1j0YWv5wMXMzW2Whf9p56yDr9W172rsX5SsMsYW4l9JQS7RYSWTW1r0L0N1KV9q0W6SnQ-K1pfwnnW3QjVD25PqQGrW7klTHV1bbV9TW7-lB7B8bqGgfW3f6rFv1-m35bW14KK7D3TS1LsW71z1FH7GV-BjW56PF0L72z0MsW7yBTxG30HhSyW12M7f68nMqqRN3jGTMRXjzc4W2Vw86m7vlzLxf5b6h0n04&data=05%7C02%7Cyasmin.delaine%40programmed.com.au%7C8c4c831d9c684fa3218908de741214c2%7C81a424a51d034bcba40ad102f21e35da%7C0%7C0%7C639075818180178908%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=URK2meewyC0FXYr3XDbhqwTQMfxXz9JKj%2FHyOt5Z%2FF4%3D&reserved=0) - [Poster #1](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.programmed.com.au%2Fe3t%2FCtc%2FDI%2B113%2FcdLVT04%2FVWsgJX50vDK9W2WZzHP2lH1JvVtG5yr5KYcWzN9fbG8F5kvg8W5BWr2F6lZ3pNW6ZKdg-18RgHyVzD16b5yqMY4W5yv9mf9dYyXWW1zZsbH38NcrNW3dwtty8DJnkXW6Zd5bd1c6BMTW9bmLHx7cCdb_N2qTGQ_w_cqDW51tBcM53bVlXW3r_clW1YlJfXW28KvgQ1JWQf0VwYGc3121BkLW620gPn5pv-dxW5j9WGT6YgDq5W9l79b_7RvbmPW4NmSck6KK75VVGGM-53B198wW7YG_jM4Vj7KCW3-Tf9_7KHQlBN8-nqmhp2_KgW6rrYyW7QLMXVVJj9744cjdZfW5MBWKK4DjJNHW1kZBly1Ww_H8W77ZFPJ5mz6GnW7dl7XY5NZw22W1-bgN23dXJvLW8kj8QB4cPkzRW10mkH48VJwD8VB37z-1yKXp3W4dmKyr3j6mJCW7-fMfT8fzw1CW3Nkckw8DK6WWV4CP9s1PbMTyf4jMxCj04&data=05%7C02%7Cyasmin.delaine%40programmed.com.au%7C8c4c831d9c684fa3218908de741214c2%7C81a424a51d034bcba40ad102f21e35da%7C0%7C0%7C639075818180213885%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2T1rvZ%2BsyxJflf1A1rryePaqxDEvnQHZwLIDYx4Muvc%3D&reserved=0) - [Poster #2](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.programmed.com.au%2Fe3t%2FCtc%2FDI%2B113%2FcdLVT04%2FVWsgJX50vDK9W2WZzHP2lH1JvVtG5yr5KYcWzN9fbG8l5kvg8W50kH_H6lZ3kwW7lq5697gx7HSVwqjNW7ZlhP4W4qtRmL60x-g_N7NT2V-PYtzPN31JnSgh00w2W3dLBd25vGs2QW257mTw6lJz56W75l1GB7xWyS4W3tbpHH7WzRc7N7dPNQrKK9XdW5kD0Gp6RL9kpW5wFPXt3-JXfyW80fhwQ49_9y-W67SDnG5M5YcMW2h4s_549VCL6W56hvvF2V7QDpW91SJJp2ChKlKVXKDm58ynSn3W7dtZvy4f39FnW8mCVZt3gMw48W39rWlt75NYbPW3yFmHk2VDMrDW1yXsJr1JXDcxW5Pfnht3ycSRnW58T7q34VrcCPN4wjBz9cK9vJW7xXZyd3tJLqPW25JYWT20_wFvW5R1R3r6-fLXyW8GWFpg4jfBxFW7XKScR8Z9XQ5W41H9Yq1t1bXsf5MZd0M04&data=05%7C02%7Cyasmin.delaine%40programmed.com.au%7C8c4c831d9c684fa3218908de741214c2%7C81a424a51d034bcba40ad102f21e35da%7C0%7C0%7C639075818180236622%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=GnlXAevg6vikOttv65UL8CzdChhqaLKmJXrVUD6bA9w%3D&reserved=0) - [Toolbox Talk](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.programmed.com.au%2Fe3t%2FCtc%2FDI%2B113%2FcdLVT04%2FVWsgJX50vDK9W2WZzHP2lH1JvVtG5yr5KYcWzN9fbG8Y5kvg8W69t95C6lZ3nrW641Zwy3JwsB3N6CP7PzJ2Qs9VRpJ9Y8PYJ1hW1MZDTf1cnMVjW21nhbx207WxLW1snpjH6TdnkzW2h4s9X240_0nW8ynF_g8ClYCSN3tfVJnfhLM8W5ztmYs7BC7wbW2DrCSY8d9lVwW2LQG0J6phK0-W8D4Pvy5X81RJW6S2Tdd8qmvlrW8RbrJt4wx4BpN2bgnVvMcSncN1726LYlkz-yVL2TY08zx3r_W3Q87-T6MzBXmW13sYZj8drcjlW8X0M7Z6gHss3W4Lv5yY6k7NjGW5CZM345N_BWlW3nZc9v3w6cm9W9d7xWD24dvM3W1wv0hm8vGwKKVP-M6H2mZdc0W1_gBbg1l-T_6N6Xcd7-pnXRkF61Cjvn_DfdW7JD-zd2sbxTnN63Ty62TfxKJW8P1xGp5JRwnZW8SNN5091Dhs5W3zKscZ99tDJbW1lZv__7t1FRnf7LkP4s04&data=05%7C02%7Cyasmin.delaine%40programmed.com.au%7C8c4c831d9c684fa3218908de741214c2%7C81a424a51d034bcba40ad102f21e35da%7C0%7C0%7C639075818180253608%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Q73z0SbILMq8yaBvLUP0rpjjhPlHUMgiohy7S2vwWoc%3D&reserved=0) - [FAQ](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.programmed.com.au%2Fe3t%2FCtc%2FDI%2B113%2FcdLVT04%2FVWsgJX50vDK9W2WZzHP2lH1JvVtG5yr5KYcWzN9fbGbq3lYM-W95jsWP6lZ3lzW83pgW53DTy2gW25g7PH19-8TBN30K_RpCdXmpW8l5zV46Zfx37W45FB0Z3H91DyW8rgKQH3WXvkFN1NV5811nhTlW2-tQLd3xZKV8W3WZ1BZ5v1-sSW6ZlVZV6ShfN-N98__d_xnNppV6f-v_38qB5-W6rC1mL8NMzCcV-S5D7641fQyW9c13Py2ZZRm7W508w442ZhVQCW32ybXt6qJR9RN4BxgzmH8YpLW6t9k1d332Mq_W5S4cn97hZHPsW1v8DXk7dFhx9W7pmfzD8Qhb4QW16tjcM7yX4PsW2tX8811v6jKsW8YgLL04z0rpcW4Wl1qT6nCLBqW5T01JM81qLPMVpwN7B4QNjZ0N1Nd1bscZSZzW8sjmBv2mrJhYf7k7qmg04&data=05%7C02%7Cyasmin.delaine%40programmed.com.au%7C8c4c831d9c684fa3218908de741214c2%7C81a424a51d034bcba40ad102f21e35da%7C0%7C0%7C639075818180270012%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yRlOA5crGyz34IY7kDwE%2F1trp7PacSokLxXfIa2MXaQ%3D&reserved=0) **Need help?** If you have trouble accessing the app: - Check the FAQ (specifically the troubleshooting questions) - Email hello@sonder.io (mention PERSOL and Programmed) - If directed, raise an [IT ticket via this link](https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.programmed.com.au%2Fe3t%2FCtc%2FDI%2B113%2FcdLVT04%2FVWsgJX50vDK9W2WZzHP2lH1JvVtG5yr5KYcWzN9fbG8Fcf6NKW5BXHtx6lZ3p0W7xn2LZ4l0hQDW6ZqfK379KJ05W2PTBDR6wyxb7N5ggb4B7RN7jW41Pv1G3BmNBPW6S6hrV4Yk4tXW2hbcld14JswmW4QF6xR5C0HVgW33Njws6l1PKjVK8Lrp6XpZHzW9gfQP29dT4LYW9cFd_C4kqY64W2hxTwQ6NGy3SW6M5wKS2cWpdlW3lgBvm283CwNMHMLkj45v4LW5XYw0Z5c5KxLW173Q865Mj513W18grMS6zK9rjN2YmgQQvJMNdW5bV3jm5R_vvcW2JfMcm5G6-DQV3z93j3frTm3N8l106t7ljrwW8Xn_1g8lxJfjW2rk5sg3NmRfTN5qpm6fm6WF1W7Q0dfH5lYFBZW6PskLg4yK0mvW6JqZQf97-lYnW2Q8zXv7316mmW3V-2Ft7dwb0zW6Y5zBy5YC8jqW5Vy0Pk2JP5zJW81D6kg1ZHFP_N1v5yDwjvf8sW4SZ3W93rNFnMW6zZk9T3CFLzMW4-Xxdn4GJ55pW1QZgG01YhTq_W35jNDK5tJB8SW1qsfHY7FygFsN5pts-ZJM8wRW5_3Y_-5DFT44W1PlWLB29-bmgW6ss__01zhl9lW3NSX855lcj8zW52BzVH6ZCfx2W8z8D4R2FjTl-V1dsg35mPd9JW4xxhqk2JnlrtW7lpZ_56YDLgMW4N5cxp1RBdRXW76p1l346V8SwW3tQF0416yHvNW1RsCyL14wYGHW7GBtRV3w1RJMW1M-Bpc49rGD-W6frjbs6gpRDvN8_FkDz20P6YW3L3RVX38GTFBW2C5sGv2Lf2x4W5079cL7kTmTTW2vDwLV6zndd4W740CyL6rWXMBW7B6JGN14ZvXxN3l8fGH3zHfWW5JrT4J18ncWgW5Qsvk625C0njW3qW0pD2KWJDDW2skL3w2K02G3W3t7JQc74k6HxW851RY35tBFD7W5LXSNc6PXv1SN28SZBQ3NYGLW2lV-JZ3sxfPxW52wHfz1YXVhgW7g6xND4VTGX1VcsYMv6FJZdKW8tqxpP76LhRYW5SSHLF80_cqLW8GXLtK4tDv8yf2sKf-H04&data=05%7C02%7Cyasmin.delaine%40programmed.com.au%7C8c4c831d9c684fa3218908de741214c2%7C81a424a51d034bcba40ad102f21e35da%7C0%7C0%7C639075818180286076%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=hJ5Z5ndttCjis7bBzw87b91mH6sSrntfKXvgE1oaCPE%3D&reserved=0) For other questions, contact your HSEQ representative or email [safety@programmed.com.au](mailto:safety@programmed.com.au) ![Sonder CTA - footer](https://blog.programmed.com.au/hs-fs/hubfs/Sonder%20CTA%20-%20footer.png?width=800&height=75&name=Sonder%20CTA%20-%20footer.png)   ## Related Articles [![](https://blog.programmed.com.au/hubfs/Women%20in%20Trades/2021/nawomentorship.png)](https://blog.programmed.com.au/wc/national-association-of-women-in-operations-nawo-membership) ### [National Association of Women in Operations (NAWO)](https://blog.programmed.com.au/wc/national-association-of-women-in-operations-nawo-membership) Programmed has been a proud member of the **National Association of Women in Operations (NAWO)** for many years. 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