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Facility Management Town Hall NSW - Full event recording

Written by Facility Management | Jun 23, 2026 11:28:08 PM

A huge thanks to all who attended our most recent hybrid Town Hall event for Programmed Facility Management, live from Parramatta, NSW!

We did experience some technical difficulties on our livestream during the event - you can now view a full recording of the event beginning to end here.


Video chapters:

00:00 - Acknowledgement of Country and pause for safety - Paul Amato
 04:20 - Welcome and introduction from EGM Matt Cotterall
 17:54 - Roadmap to 2030 - Our key strategic priorities - Matt Cotterall
 24:04 - People - Rebecca Ower and Nat Hickcox
 30:11 - Growth & Retention - John Pirie, Nat Hickcox and Matthew Priatel
 41:24 - Technology & Innovation - Sushmita Chattopadhyay and Matthew Priatel 46:00 - Vertical Integration - Paul Amato
 51:45 - Continuous Improvement - Luke Vaughan and Carl Rogers
 56:35 - Assurance, Risk & Resilience - Luke Vaughan and Lyndal Gibbs
 01:04:11 - Q&A
01:13:35 - Final comments - Matt Cotterall


Plus, look back on the event with our photo gallery below (click to view full size).