As part of our commitment to continual improvement, maintaining a strong governance framework and following a period of consultation, the updated Group policies have been finalised.
What you need to do
- Take the time to review the updated policies
- Cascade the updates with your teams
- Ensure the current versions are on display in your workplace
- Update relevant documentation where the policies may reside such as HSEQ Management Plans or Quality Management Plans
Summary of changes
Health, Safety & Wellbeing policy
The Health, Safety and Wellbeing Policy has been comprehensively updated to strengthen leadership accountability, worker consultation, risk management and wellbeing commitments.
The revised policy introduces due diligence responsibilities, enhanced psychosocial and organisational wellbeing considerations, stop-work authority for serious risks, expanded contractor and supplier engagement requirements, and a greater focus on continuous improvement, performance monitoring and legal compliance.
- Stronger Leadership and Due Diligence Expectations
- Greater Focus on Worker Engagement and Culture
- Enhanced Risk Management Approach
- Broader Wellbeing and Psychosocial Health Coverage
- Expanded Contractor, Supplier and Customer Focus
- Improved Performance and Assurance Commitments
- Updated Governance and Accountability
The Quality Policy has been updated to strengthen alignment with ISO 9001, enhance risk and compliance management, improve supplier and contractor oversight, and provide clearer commitments to performance monitoring, corrective actions, continual improvement and stakeholder value. The changes reinforce Programmed's commitment to delivering consistent, reliable and high-quality services.
- Stronger alignment with ISO 9001 and compliance requirements
- Increased focus on risk-based thinking
- Enhanced governance and accountability
- Greater emphasis on stakeholder value
- More detailed continual improvement requirements
- Improved supplier and contractor management
- Updated leadership endorsement
The Sustainability Policy has been updated to strengthen PERSOL | Programmed's commitment to Environmental, Social and Governance (ESG) principles. Key changes include enhanced climate change commitments, alignment with ISO 14001 environmental management principles, stronger environmental compliance and risk management requirements, expanded sustainable procurement expectations, and increased focus on governance and accountability.
- Stronger Climate Change Commitments
- Greater Alignment with ISO 14001
- Enhanced Environmental Compliance Focus
- Expanded Sustainable Procurement Requirements
- Introduction of Measurable Objectives and Targets
- Increased Focus on Governance and Accountability
- Broader ESG Scope
Note: No content changes have been made to the Injury Management Policy; only branding has been updated.
A Toolbox Talk – Group Policies Update (2026) can be accessed below to communicate and share the changes within your relevant teams.
