In our Work and Smile: People of Programmed series, we get a closer look at the deeper stories behind the star Programmed talent featured our latest Work and Smile ad campaign.
In the second and final wrap-up of our series, we meet Dave Marshall - Contract Manager, Rob McAlpine - Maintenance Electrician, Victoria Sumido - Cleaning Supervisor, and Zac Pruiti-Ciarello - Operations Relief Manager.
Check out our behind the scenes profiles on Daniel Petrovic, Mick Quick and Cheryl Prentice here.
Meet Dave Marshall - Contract Manager
Dave’s story was captured at Burswood Park in Perth, WA, where he shares the pride and purpose behind caring for one of the city’s most iconic community spaces. 🎥✨
Dave joined Programmed in recent years and has quickly found his place as the Contract Manager for Burswood Park, leading the grounds team responsible for maintaining the park’s gardens, pathways and riverfront areas. Rain or shine, he and his team ensure the park remains in top condition for the thousands of people who visit every week.
For Dave, this work is deeply personal. As a local family man, he often brings his young sons to the park on weekends, showing them the spaces he helps maintain and teaching them the satisfaction that comes from doing work that benefits others. Those moments with his children remind him that what he does each day supports the broader community, creating a place for families like his own to enjoy.
Dave takes immense pride in the quality and consistency of his team’s work. Whether it’s maintaining garden beds, preparing the grounds for major events, or keeping the riverside walkways safe and accessible, he sees every task as an opportunity to contribute to something meaningful for the community.
His story reflects the heart of Work and Smile – finding purpose in the work you do, taking pride in the outcomes, and creating spaces that make life better for others.
“What I enjoyed most about the filming day was the collaborative and fun atmosphere, and the chance to reflect on how our work fits into the wider business. The drone shots were a real highlight, and even though I felt a few unexpected nerves, the team made the whole experience easy and supportive.
Being part of this year’s Work & Smile series was a privilege, and I’m grateful I was able to share a small part of my story and contribute to the ‘For Me, For We, For Us.”
Watch Dave's ad below.
Meet Rob McAlpline - Maintenance Electrician
Rob’s story was captured in Geraldton, WA, where he shares the pride he takes in supporting Social Housing tenants through his work as an electrician. 🎥✨
Rob is known for his attention to detail and his commitment to delivering work that is clean, efficient, and reliable. As an electrician supporting Social Housing units, he takes genuine pride in completing tasks quickly and to a high standard, ensuring tenants feel safe, comfortable and fully able to enjoy their homes.
In Rob’s own words:
“I really enjoyed my experience. It got me out of my comfort zone as I have never taken part in anything like it before. Being able to show my family and friends that I’m on a video is pretty cool. I felt well supported during filming and am glad I was given a few takes to calm my nerves and relax a bit. Also enjoyed a few laughs.
I enjoyed sharing my story because I could be honest and tell what it is like working with my colleagues at the Geraldton branch as it is very important to me to work with a supportive friendly crew.”
Beyond the quality of his work, Rob’s approach is grounded in empathy. He understands the real impact that timely repairs and upgrades can have on families, and he carries that sense of responsibility into every project he takes on.
Outside of work, Rob is a dedicated family man. His role provides him with the work/life balance he values most, allowing him to spend evenings and weekends with his young family – something he doesn’t take for granted.
Rob is also highly regarded by his team in Geraldton. He appreciates the camaraderie they’ve built together and the positive, supportive environment that makes coming to work each day enjoyable.
His story reflects the heart of Work and Smile – taking pride in meaningful work, supporting local communities, and finding balance in the moments that matter most.
Watch Rob's ad below.
Meet Victoria Sumido - Cleaning Supervisor
Originally from the Philippines, Victoria made Australia her home several years ago and has embraced vast beauty of the WA outback ever since. The diversity of Victoria’s team is something she particularly values about her role, with team members from all over the world pulling together to create something really special. 🧹 ✨
Today, she supervises cleaning teams across remote mining villages, ensuring every room is clean, comfortable and ready for the many migrant FIFO workers who rely on these spaces as their home-away-from-home.
Each morning begins with a team Pre-Start stretch, setting the tone for a day of nimble, quiet work behind the scenes, refreshing rooms, replacing amenities and making sure every guest feels looked after.
What grounds Victoria most in her work is the landscape around her. The red earth, open skies and wildlife of regional WA are a world away from where she grew up, but they’ve become part of her story. She says the red dust is now in her heart.
Watch Victoria's ad below.
Meet Zac Pruiti-Ciarello - Operations Relief Manager
We’re proud to spotlight Zac – a true all-rounder and one of the team members featured in our series. 🛠️✨
As the Operations Relief Manager across our WA Resources Operations, Zac is a true jack of all trades, stepping into critical roles across our remote village operations that include Village Manager, Airfield Operations, and Chef. Zac’s work ensures every site continues running smoothly, no matter what the day brings.
Zac began his career as a chef, mastering his craft in busy kitchens before expanding into village management and airfield operations. Over time, he’s developed a rare combination of technical knowledge, operational insight, and leadership capability that allows him to support teams across multiple disciplines.
A skilled project manager, Zac keeps village campuses functioning seamlessly, adapting to each environment with ease and professionalism. His ability to move between roles, sometimes on very short notice, has made him an invaluable resource to teams working in the unique world of outback facility management.
Zac says one of the most fulfilling parts of his job is the diverse challenges it offers that keep his work endlessly interesting, and of course, the people he gets to work with.
Watch Zac's ad below.
